If your order status says 'Unfulfilled', this means your order has not yet been despatched from our warehouse. You will receive a confirmation email from us when your order is sent to you.

All parcels are delivered by Royal Mail, or Parcelforce.

Each and every order we send out is tracked which means you can rest assured knowing your order will be delivered securely to you.

Non-Delivered Items

If you give us an incorrect or incomplete address, or our courier returns your parcel to us because you don't collect it after they leave a card with you, we will unfortunately have to charge you to send the item out to you a second time.

This charge will vary according to the weight and value of your order.